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St. Mary Medical Center recognized for patient safety and experience.

OSF Heath Care St. Mary Medical Center gets recognized in a pair of yearly awards by Healthgrades. Healthgrades is an online resource for comprehensive information about physicians and hospitals nationwide. The online resource assists consumers in everything from answering health related questions, to assisting with scheduling appointments. The first award OSF was recognized for was the 2018 Patient Safety Excellence Award. Award recipient hospitals demonstrated excellent performance and safety for patients as measured by 13 patient safety indicators defined by the Agency for Healthcare Research and Quality. OSF St. Mary was among the top ten percent of all short-term acute care hospitals reporting patient safety data. According to Healthgrades – 87% of patients surveyed would recommend OSF St. Mary’s – 17 percentage points above the national average. 85% of patients gave the hospital a rating of 9 or 10 out of 10 – and 88% said doctors communicated well. The hospital’s other recognition was the 2018 Outstanding Patient Experience Award. Nearly 3,500 hospitals were evaluated that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services. Those submissions were graded by ten patient experience measures. Survey questions were based on patients’ perspectives of their care: from cleanliness and noise levels to pain managements and staff responsiveness. OSF St. Mary was recognized as being in the top fifteen percent of hospitals in the nation.

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